Responsible Gambling Policy
Principles of Safer Play
We encourage our community to view gaming strictly as a leisure activity and to never gamble more than they can afford to lose. Our platform is designed with features that allow you to set clear boundaries and financial limits before play begins.
Self-Management Tools
Personal Limits
Players can set daily, weekly, or monthly limits on their deposits and losses. These tools are designed to help you stick to a predetermined budget and prevent impulsive gaming decisions during play.
Time-Outs and Self-Exclusion
If you feel you need a break, you can request a temporary "Time-Out" (from 24 hours up to 6 weeks) or a permanent "Self-Exclusion." During these periods, your account will be locked, and we will stop all promotional communications.
Identifying Warning Signs
It is vital to monitor your behavior. Signs of a potential problem include chasing losses, neglecting personal responsibilities, or gambling with money meant for essentials. If you recognize these signs, please utilize our exclusion tools immediately.
Protection of Minors (18+)
Access to our services is strictly prohibited for anyone under the age of 18. We perform rigorous electronic age verification checks. We recommend that parents use web filtering software on shared devices to prevent underage access.
Professional Support Services
If gambling is negatively impacting your life, we encourage you to seek confidential help from independent support organizations that specialize in gambling counseling and recovery for Australian residents.